Refund policy

Return & Exchange Policy

At Celestiflow, we want you to love your purchase. If for any reason you are not completely satisfied, we’re here to help.

We accept returns or exchanges within 30 days of delivery, provided that the item is unused, in its original packaging, and in resellable condition.

To be eligible for a return or exchange, your item must:

• Be unused and unworn
• Be in its original packaging
• Be in resellable condition

To start a return or exchange, please contact our customer support team with your order details. Once your request is reviewed and approved, we will provide you with the next steps for returning your item.

Please note:

• Items that show signs of use or damage may not be eligible for return or exchange
• Shipping costs for returns may apply unless the item arrived damaged or incorrect

We are committed to making your shopping experience with Celestiflow smooth and enjoyable. If you have any questions, please feel free to reach out to our support team.