Shipping Policy

🚚 Shipping Policy – CelestiFlow

At CelestiFlow, we make sure your jewellery arrives beautifully packaged and safely delivered, wherever you are in the world.

Processing Time

Orders are processed within 1–3 business days.

Once shipped, you’ll receive a confirmation email with tracking details.

Delivery Times

United States & Europe: 10–20 business days

Australia & Asia-Pacific: 7–14 business days

Other Regions: 15–25 business days
(Delivery times may vary depending on customs clearance and local postal services.)

Shipping Costs

Shipping rates are calculated at checkout based on your region.

Free shipping may be offered during promotions or for orders above a set amount (check our website for details).

Tracking

Every order includes a tracking number so you can follow your bracelet’s journey from China to your doorstep.

Tracking information will be sent by email once your order has been dispatched.

Customs & Duties

Please note: import duties, taxes, or customs fees may apply depending on your country’s regulations. These charges are the customer’s responsibility.

Delays & Lost Parcels

While we do our best to ensure timely delivery, delays can occasionally occur due to customs or international shipping factors.

If your package is delayed or lost, please contact us at support@celestiflow.co and we’ll help resolve the issue.