Orders are processed within 1 business day. Shipping takes approximately 7-15 business days, depending on your location and the shipping method selected. You will receive a confirmation email with tracking details once your order is shipped.

🚚 Shipping Policy – CelestiFlow

At CelestiFlow, we make sure your jewellery arrives beautifully packaged and safely delivered, wherever you are in the world.

Processing Time

Orders are processed within 1–3 business days.

Once shipped, you’ll receive a confirmation email with tracking details.

Delivery Times

United States & Europe: 10–20 business days

Australia & Asia-Pacific: 7–14 business days

Other Regions: 15–25 business days
(Delivery times may vary depending on customs clearance and local postal services.)

Shipping Costs

Shipping rates are calculated at checkout based on your region.

Free shipping may be offered during promotions or for orders above a set amount (check our website for details).

Tracking

Every order includes a tracking number so you can follow your bracelet’s journey from China to your doorstep.

Tracking information will be sent by email once your order has been dispatched.

Customs & Duties

Please note: import duties, taxes, or customs fees may apply depending on your country’s regulations. These charges are the customer’s responsibility.

Delays & Lost Parcels

While we do our best to ensure timely delivery, delays can occasionally occur due to customs or international shipping factors.

If your package is delayed or lost, please contact us at 2065592064@gmail.com 💕 and we’ll help resolve the issue.

Yes, we accept returns or exchanges within 30 days of delivery as long as the product is unused, in its original packaging, and in resellable condition. Please contact our customer support team to initiate the return or exchange process.

You’ll receive a tracking number by email once your order is shipped. Use it to check your delivery status online.

Yes, we ship internationally. Shipping times and costs vary by destination and will be calculated at checkout.